Contact Us

To make things easier, click on the category below to jump to the contact details you need:

Customer service and for existing client changes or queries
Complaints
Contact form

Here are our contact details

Customer service

Please contact our Customer Services Team on:

Our opening hours are 9am to 5pm, Monday to Friday, excluding bank holidays.

For general enquiries, or if you prefer, you can also send our Customer Services Team a message with your query:

Client relationship team

If you would still like to get in touch with us, please contact your designated Client Relationship Manager, you can find their details here.

Complaints

You can find full details of our complaints process here.

1. To make a complaint or follow up on an existing complaint then contact our Customer Services Team

Our opening hours are 9am to 5pm, Monday to Friday, excluding bank holidays.

2. If you are unhappy with our resolution of your existing complaint, you can contact:

Website address: www.pensions-ombudsman.org.uk

Additional assistance can be sought from the Money and Pensions Service:

Website address: www.maps.org.uk/en

Alternatively, complete this form and we'll get back to you

First name

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Subject

Company Name

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Address

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Please tell us who your LCA Business Development Manager is:

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